Buying from Dell

Tomorrow's World was a show on BBC TV about innovations and tech stuff and I thought a good name for our computing and tech section.
User avatar
Thurston Garden
A selfsufficientish Regular
A selfsufficientish Regular
Posts: 1455
Joined: Fri May 25, 2007 3:19 pm
Location: Scottish Borders
Contact:

Buying from Dell

Post: #74650 Thurston Garden
Sat Oct 20, 2007 4:08 pm

After a lot of thought, we have decided to replace our aging laptop.

Yesterday I bought a machine from Dell, but wanted to point out that you can haggle with them. I made our new machine on their website (netting £60 discount) and then called their sales team and asked if they could do anything about the price. £30 was knocked off and a quote emailed through. A mate suggested upgrading the monitor for £10. Dell added this in for nothing too! Total saving £100!! :cooldude:

If you don't ask, you don't get!
Thurston Garden.

http://www.thurstongarden.wordpress.com
Greenbelt is a Tory Policy and the Labour Party intends to build on it. (John Prescott)

User avatar
colhut
Barbara Good
Barbara Good
Posts: 136
Joined: Thu Jun 22, 2006 2:00 pm
Location: Devon

Re: Buying from Dell

Post: #74686 colhut
Sat Oct 20, 2007 10:26 pm

Excellent, worth knowing, I'm about to buy 2 or 3 new machines at work. can probably save a few more quid haggling.
How hard can it be, how long can it take. What could POSSIBLY go wrong

User avatar
the.fee.fairy
Site Admin
Site Admin
Posts: 4635
Joined: Fri May 05, 2006 5:38 pm
Location: Jiangsu, China
Contact:

Post: #74690 the.fee.fairy
Sun Oct 21, 2007 1:27 am

If you're buying new machines, and more than one, definitely give them a ring!

I bought my pooter, then Dad bought his, so when my sister ordered hers, Dad phoned them and asked them if there was any kind of discount on offer, seeing as there'd already been 2 ordered for the same address.

Snakey Nik got about 200 quid off hers!!!

User avatar
mrsflibble
A selfsufficientish Regular
A selfsufficientish Regular
Posts: 3815
Joined: Mon Sep 04, 2006 9:21 pm
Location: Essex, uk, clay soil, paved w.facing very enclosed garden w/ planters

Post: #74715 mrsflibble
Sun Oct 21, 2007 3:11 pm

are Dell compoopters any good? what are their customer services like? any breakdowns in any of yours?


my beast came from a place called Wyvern... customer service sucked, machine sucked and so I gave up trying to get them to fix anything and invalidated my warranty by giving it a total overhaul.
oh how I love my tea, tea in the afternoon. I can't do without it, and I think I'll have another cup very
ve-he-he-he-heryyyyyyy soooooooooooon!!!!

Shirley
A selfsufficientish Regular
A selfsufficientish Regular
Posts: 7025
Joined: Fri Sep 30, 2005 9:05 am
Location: Manchester
Contact:

Post: #74743 Shirley
Sun Oct 21, 2007 11:18 pm

I bought from Dell around 7 years ago and had lots of problems with their customer services - ended up handing it over to the credit card co (I always pay with a credit card for stuff over a certain amount as it offers some protection if the goods are not up to scratch) - I ended up with a copy of Encarta on DVD as compensation (yeah right, big deal!).

Hopefully they've improved but it did rather put me off buying from them in the future (if I could ever afford to!)
Shirley
NEEPS! North East Eco People's Site

My photos on Flickr

Don't forget to check out the Ish gallery on Flickr - and add your own photos there too. http://www.flickr.com/groups/selfsufficientish/

User avatar
Millymollymandy
A selfsufficientish Regular
A selfsufficientish Regular
Posts: 17637
Joined: Tue May 10, 2005 6:09 am
Location: Brittany, France

Post: #74756 Millymollymandy
Mon Oct 22, 2007 8:36 am

We had a Dell once upon a time and didn't have any problems with it.

User avatar
Annpan
Site Admin
Site Admin
Posts: 5464
Joined: Thu Dec 14, 2006 2:43 pm
Location: Lanarkshire, Scotland

Post: #74777 Annpan
Mon Oct 22, 2007 12:31 pm

We've had no probs with our Dell laptop.

It's a damned sight better than any of the machines that I have known of that were bought from highstreet stores.
Ann Pan

"Some days you're the dog,
some days you're the lamp-post"

My blog
My Tea Cosy Shop
Some photos
My eBay

User avatar
Super.Niki
Living the good life
Living the good life
Posts: 224
Joined: Thu Aug 09, 2007 7:51 pm
Location: Hertfordshire, England
Contact:

Post: #75125 Super.Niki
Sun Oct 28, 2007 3:03 pm

Depends what you're looking for from Dell.

If you're incredibly tech-savvy and can build a machine with your eyes shut and give Bill Gates a run for his money sort of person then Dell's probably not for you...

...but if you're not then they're good machines (wouldn't say the same about their printers though!) I've paid for the home-help thingie which means if my pooter (Little Bob 2's Big Brother) dies or goes wrong they come out to my home and fix it for me, they've agreed to extend this cover to my uni address too so I'm totally covered fro both home (down south) and temporary (Leicester) address... with no extra cost!

They're also pretty good at fixing things virtually as well if it's a software problem.

If there's specific things you need in your computer and they're not online when you order it (for me it was FireWire ports, needed them for my M-Audio sound card, they're great for external hard drives too!)give them a ring and they'll help out!

So yeah... I like em, they're not BRILLIANT machines... but everyone's looking for different things, they work, pretty stable and generally quite good... been working with Macs recently though and (even though I hate to say it) they're a LOT more stable then windows machines...so it's up to you!

Good Luck!

PS Yes, they're GREAT at haggling too! With LB2BB, I did get £200odd off! :-D
If I have seen a little further it is by standing on the shoulders of Giants.


Return to “Tomorrow's World (Computing and Tech)”

Who is online

Users browsing this forum: No registered users and 1 guest